['Privacy Policy\n\nWelcome to our online platform operated by The London Hair Studio. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently in accordance with applicable laws, including the General Data Protection Regulation (GDPR).\n\nInformation We Collect \nWhen you use our service for hair cutting, styling, colouring, treatments, or consultations, we may collect the following types of personal data: \n•\tContact information, such as your name, postal address, and phone number \n•\tAppointment details and preferences \n•\tPayment information necessary to complete transactions \n•\tHealth and scalp condition details relevant to providing optimal personal care \n•\tFeedback and communication you provide to us via written correspondence \n\nHow We Use Your Information \nYour personal data is used strictly to provide, manage, and improve our services, including: \n•\tBooking and managing appointments \n•\tProcessing payments \n•\tPersonalizing your experience with tailored hair treatments and advice \n•\tSending necessary communication about your bookings and our offerings \n•\tResponding to your inquiries and feedback \n•\tFulfilling legal obligations \n\nLegal Basis for Processing \nWe process your personal information based on one or more of the following lawful grounds: \n•\tYour consent, where applicable \n•\tThe necessity to perform our contract of service with you \n•\tCompliance with legal obligations \n•\tOur legitimate interests in operating and improving our business, provided your fundamental rights are respected \n\nData Sharing and Disclosure \nWe do not sell or rent your personal data to third parties. Your information may be shared with trusted service providers who assist us in delivering our services, such as payment processors or scheduling software companies, under strict confidentiality agreements. We may also disclose data if required by law enforcement or to protect our legal rights. \n\nData Security \nWe take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our physical premises at 58 Brook Street, Mayfair, London, W1K 5DS, United Kingdom, are secured and access to physical documents containing personal information is controlled. \n\nData Retention \nWe retain your personal data only as long as necessary to fulfill the purposes described, including any legal or business requirements. Once the data is no longer required, we securely delete or anonymize it. \n\nYour Rights \nUnder applicable data protection laws, you have the right to: \n•\tRequest access to your personal information \n•\tRequest correction of any inaccurate or incomplete data \n•\tObject to or restrict processing of your data in certain circumstances \n•\tRequest deletion of your personal data where there is no legal reason to retain it \n•\tRequest portability of your data in a structured, commonly used format \n•\tLodge a complaint with a supervisory authority if you believe your rights have been violated \n\nTo exercise these rights, please contact us in writing at: \nThe London Hair Studio \n58 Brook Street \nMayfair, London, Greater London \nW1K 5DS \nUnited Kingdom \n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance your experience, analyze usage, and improve site performance. You can configure your browser settings to manage cookies, but some features may not function properly without them. \n\nChanges to This Privacy Policy \nWe may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any significant updates will be communicated on our platform or via appropriate means. Please review this policy occasionally to stay informed. \n\nContacting Us \nFor any questions or concerns about your privacy or this policy, please write to us at the address above. \n\nThank you for trusting The London Hair Studio with your personal care and beauty needs. We value your privacy and strive to maintain your confidence in our services.', 0.0013204, 'gpt-4.1-mini']